I’ve been in a few places where teamwork dries up. I’m not sure why it happens, but when it does the results are usually pretty bad. For some reason across the entire enterprise people just stop being kind to one another. Sometimes they hide behind rules and policies and stop trying to help each other. “I’m sorry I’d like to email you a heads up about situation X but my supervisor has to approve any inter-departmental emails now.” is an example. Sometimes they don’t share information because they worry it will be used against them. Sometimes they just don’t consider their fellow workers because they are too self focused or stressed out.
I wonder if senior leaders see this happening from their vantage point? How does one see friction in an organization?
